Thu, 07/20/2017 | Wireline Providers
J.D. Power 2017 U.S. Business Wireline Satisfaction Study
Small businesses are significantly less satisfied with their telecom providers than large enterprise customers. According to the J.D. Power 2017 U.S.
Thu, 07/20/2017 | Manufacturer/OEM
J.D. Power 2017 Manufacturer Website Evaluation Study Cross-Device—Summer
Tue, 07/18/2017 | Automotive
J.D. Power 2017 Germany Vehicle Dependability Study
A problem-free experience in the first three years of vehicle ownership has a significant effect on an owner’s intention to purchase the same brand, according to the J.D. Power 2017 Germany Vehicle Dependability Study.
Tue, 07/18/2017 | Credit Card
2017 Hong Kong Credit Card Satisfaction Study
Cardholders are consolidating their spending into one credit card as the percentage of customers with more than one card declines to 72% from 80% last year, according to the J.D. Power 2017 Hong Kong Credit Card Satisfaction Study.
Thu, 07/13/2017 | Banking
J.D. Power 2017 Canadian Retail Banking Satisfaction Study
Canadian retail banks have continued to assert their leadership in mobile banking, showing steady increases in mobile adoption and mobile customer satisfaction, but is that focus coming at the expense of other banking channels?