Home Improvement Industry Market Research

Industry Benchmark Studies

Benchmark Study Tab: 
Benchmark Study Tab Title: 
Home Improvement
Benchmark Study Tab Description: 

Home improvement benchmarking studies by J.D. Power provide an independent, unbiased view of customer satisfaction for manufacturers and retailers.

Benchmark Study Reference: 

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Home Improvement Industry Advisory Services

 J.D. Power offers a comprehensive suite of research solutions to help you understand the many drivers of customer satisfaction, develop a strategy and action plan, optimize customer interactions, and measure and manage performance for ongoing improvement.

Measurement & Management

 
J.D. Power VoX is our customer experience measurement and management solution that combines globally-recognized industry benchmarks, an innovative platform, and our data and analytics expertise.

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Mobile App Certification

Mystery Shopping

 
J.D. Power’s approach assesses sales and service effectiveness from the customer’s viewpoint to identify the most pressing improvement opportunities.

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Digital Experience Evaluation

Customer Service Solutions

 
Addressing all of your Benchmarking, Assessment, Improvement, and Recognition needs across the phone and self-service channels.

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Research & Analytics Support

Customer Experience Assessment

 
An unparalleled approach to developing a blueprint for accelerated improvement of your customer experience.

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Looking to Engage with J.D. Power?

Contact us directly to find out how J.D. Power can empower all levels of your organization to improve the customer experience.

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